Independent Living in Medford and Redmond, OR - FAQs

In-home care offers an alternative to conventional assisted living by bringing professional senior care services into the home. At New Outlook Home Care, we love seeing our clients thrive through independent living supported by our skilled caregivers. Learn more about what we have to offer with the FAQs below.

Independent living in Redmond, OR and Medford, OR with New Outlook Home Care

Frequently Asked Questions

  • Staying at home matters. This is the sunset of your life. Being at home, surrounded by your photos, personal treasures, and familiar comforts is important.  

    Our clients have expressed that they are grateful for caregivers that help them live their life in the comfort of their own home as long as possible. Receiving help with housekeeping, hygiene, medication management and personal care raises their quality of life. This often means the difference between staying at home versus transitioning to assisted living. They know that we value their independence as much as they do and that what is most important to you is what is most important to us.We are known for our excellence in listening to your hopes and goals while keeping open communication every step of the journey, whether it’s your first time contacting our agency or you are years into your care.Visit our Google page to read real reviews from our clients.

  • It’s not always easy to decide it’s time for professional care, and your loved one may try to minimize how much they’re struggling because they are afraid to transition to a living situation that compromises their independence.

    We listen to concerned family members every day who need answers in caring for their loved ones.
    Some common concerns:

    • memory loss

    • mobility loss

    • loneliness/sadness

    • housekeeping neglect

    • hygiene neglect


    If you have any of these concerns with your loved one, it may be time to reach out for professional care.

    Our staff is trained to help families walk through each step of in-home care including the initial stage of determining if, and to what extent, care is needed. We are here to provide honest feedback about what in-home care can and cannot offer, as well as partner in recommending other resources if your loved one’s level of need is beyond our capabilities.

  • Your loved one’s care plan will be customized to their needs, and it may include:

  • Making a real difference. Upon interviewing a group of employees asking what the most important aspect of their job was to them, we found that the following were the top answers:

    • I love that I have a job with meaning/purpose where I feel fulfillment.  

    • I earn competitive pay.

    • I get to really help people in their own home and make a difference to their lives.  

    • I am given the opportunity for growth within my company.

      If this describes what is important to you, give caregiving a try! We are here every step of the way, whether you are brand new to this field or you’ve been doing this for years. We offer extended training (so that you can expand on your skills), consistent support and communication, flexible hours that work around your schedule and so much more! New Outlook Home Care cares about you as an individual and strives to create a safe, enjoyable and fulfilling environment every day.

  • We will show you the difference. As a family owned business, we desire to live with integrity and treat our clients the way we would want our own elders cared for. We hire empathetic, compassionate caregivers, and we train them effectively with high standards. Our office staff practices excellent communication skills with purpose and a genuine interest in making a meaningful difference. Our management team is available to help clients as well as caregivers feel heard and solve problems together. Actions speak louder than words, so reach out and let us show you.

  • It takes a village to guide our elderly loved ones through their golden years. If you are already providing care to your loved one, you can maintain this role and be compensated for the work you’re already doing with our Care Connect program. You will also gain the training and resources of the New Outlook Home Care team and pursue additional caregiving opportunities if you wish.